Q: Are you FLOWERS4U?
A: Sort of. FLOWERS4U was operated by my parents where as FLOWERFUL is a new project.
Q: Where are you located?
A: Inside the Valencia Center in Laguna Woods next to Mother's Market, about a 0.5 mile drive from our old location.
Q: What are your shop hours?
A: Right now, M-F 10-7 | Sa 10-6 | Su 11-4
Q: Where do you deliver?
A: We deliver to all of Southern Orange County. Please refer to our Delivery page for more details.
Q. Will you let me know when the flowers are delivered?
A: Sure, just ask, and you will receive a text or email confirmation sent to you when the flowers have been delivered.
Q: Can I get a photo of the arrangement?
A: Sure, no problem. Just ask and we'll be happy to send you a picture, (for online orders, utilize special instructions box during checkout). Please note that if we do not hear from you in a timely fashion regarding the photo we will still deliver your flower arrangement so our deliveries can remain on schedule.
Q: Can you guarantee a specific time for a flower or gift delivery?
A: We aren't able to accept specific time constraints BUT we will do our best to accommodate your request.
Q: What happens if the recipient is not home?
A: Our couriers normally make ONE attempt for delivery. If no one is available to receive the delivery, we'll aim to find a safe and secure place to leave the flowers. On days when temperature is too hot or cold to safely leave flowers, we will call ahead to establish a time to re-deliver.
Q: What happens if the delivery details supplied are incorrect?
A: Great question. If the flowers are delivered to the address supplied by the customer and the address is incorrect, additional charges may apply for re-delivery. However if the flowers are delivered to an incorrect address and are not recovered, we are unable to accept any responsibility for such loss, so please double check those addresses!
Q: What is your guarantee policy?
A: We will give thoughtful consideration to requests for a refresh, exchange or credit of our products and services within the first 48 hours.
Any other questions?
We're here to help so don’t hesitate to contact us at email@example.com or call us at (949) 586-2110