Q: Are you FLOWERS4U?
A: FLOWERS4U was owned by Boris' parents, while FLOWERFUL is a fresh venture led by Boris and his wife Sunny, offering a modern approach to floral arrangements in Laguna Woods.
Q: Where are you located?
A: We're now located inside the Valencia Center, right next to Mother's Market, and about 0.5 miles from our previous spot. Our new address is 24191 Paseo De Valencia #D, Laguna Woods, CA 92637. We proudly serve all of South Orange County, including cities like Laguna Niguel, Mission Viejo, and Irvine.
Q: What are your regular shop hours?
A: We’re open MON-FRI 9-4 | SAT 9-2
Q: How can I reach you?
A: You can reach us by phone at 949.586.2110 or via email at hello@goflowerful.com. We’re here to help with your floral needs!
Q: Where do you deliver?
A: We deliver to all of Southern Orange County, including Laguna Woods (92637), Laguna Hills (92653), Laguna Beach (92651) Laguna Niguel (92677), Irvine (92618), Mission Viejo (92691), Lake Forest (92630), and beyond. Check out our Delivery Page for more info.
Q: Do you offer same-day pick-up?
A: Yes we do. Please allow at least 30 minutes for us to prepare your fresh flower arrangement. Orders for early morning pick-up the next day must be placed during business hours.
Q: Do you offer same-day delivery?
A: Absolutely. Same-day delivery is available Monday through Saturday for most orders placed before 1 PM PST within Laguna Woods and the surrounding areas in South Orange County.
Q: Do you have a minimum for delivery?
A: Our delivery minimum is $45, not including tax and delivery fees.
Q. Will you let me know when the flowers are delivered?
A: Of course! Just let us know, and we'll send you a text or email confirmation once your flowers have been delivered.
Q: Can I get a photo of the arrangement?
A: Absolutely. Just ask, and we’ll be happy to send you a photo of your arrangement (for online orders, you can request this in the special instructions box during checkout). Photos are typically sent after delivery.
Q: Are the delivery time slots guaranteed, or are they just estimated windows for when the flowers or gift might arrive?
A: We offer two time slots for delivery, and we typically deliver within the chosen window. However, delivery times may vary due to things like traffic, weather, or order volume.
Q: Can you guarantee a specific time for a flower or gift delivery?
We can’t guarantee a specific time for most deliveries, except for funeral services and weddings. However, we’ll always do our best to accommodate requests. Just add your preferred time in the special instructions box during checkout.
Q: What happens if the recipient is not home?
A: If no one is home, we’ll leave the flowers in a safe, secure spot. If temperatures are too extreme to safely leave the flowers, we’ll contact the recipient to arrange a new delivery time to redeliver, at no extra charge.
Q: What happens if the delivery details supplied are incorrect?
A: If the address provided is incorrect and we’ve already delivered the flowers, we may charge an additional fee for re-delivery. Be sure to double-check your delivery details to avoid any issues.
Q: What happens if I have to cancel my order?
A: We typically offer a full refund if your order hasn’t been processed. For orders already in preparation or out for delivery, a 30% fee may be deducted.
Q: What is your floral guarantee policy?
A: We ask that you handle your flowers with care as they’re perishable. If your flowers arrive damaged or unsatisfactory, let us know within 72 hours, and we'll send you a free replacement. After three days, we can’t offer credits or replacements, so be sure to reach out right away.
Q. What is your orchid/plant guarantee policy?
A: f your plant or orchid arrives damaged or doesn’t meet expectations, we’re happy to exchange it. Just let us know within 7 days for orchids and 14 days for houseplants. Send us an email with photos, and we’ll take care of the rest!
Any other questions?
Got questions? We're here for you. Reach us at hello@goflowerful.com or give us a call at (949) 586-2110. We're always happy to help!
